# Lyftr AI - Official AI & LLM Context File
> Lyftr AI (https://lyftr.ai) is the leading WhatsApp AI Sales & Support Platform for growing businesses and enterprises. It connects businesses with official WhatsApp Business API to automate lead qualification, customer support, marketing broadcasts, and team operations.

## Core Products & Features

### 1. WhatsApp Essentials Plan (₹999/month)
- URL: https://lyftr.ai/whatsapp-essentials
- Overview: Complete WhatsApp broadcast, shared team inbox, and CRM solution for businesses looking to scale WhatsApp outreach without losing customer control.
- Key Capabilities:
  - Unlimited WhatsApp Broadcasts to opted-in customers using your current business number.
  - 0% markup on Meta official messaging rates (₹0.8631 for marketing, ₹0.1150 for utility in India).
  - Shared Multi-Agent Team Inbox for concurrent team member responses across desktop and mobile.
  - Built-in Lightweight CRM with contact tagging, custom labels, lead filtering, and follow-up reminders.
  - Coexistence mode: Works seamlessly alongside the standard WhatsApp Business mobile app with zero SIM swaps or interruptions.
  - Real-time Campaign Analytics: Track sent, delivered, read, and button-click rates with CSV exports.
  - 100% Meta Cloud API Compliance: No risk of number bans.

### 2. Lyftr AI Growth Plan (₹3,000/month)
- URL: https://lyftr.ai/pricing
- Overview: Full AI-powered automated 24/7 sales, support, and lead qualification agent.
- Key Capabilities:
  - 6,000 AI Replies / Month (Automated 24/7 sales & support; ₹0.50 per extra reply).
  - Lead Qualification & Intent Extraction (Qualifies leads, captures budget/timeline, and syncs directly to Google Sheets).
  - Unlimited WhatsApp Broadcast Campaigns (Send marketing & utility messages to opted-in contacts via Official Meta API).
  - Automated Appointment Booking (Schedule, reschedule, cancel, and send automated reminders via WhatsApp).
  - CRM & Analytics Dashboard (Organize leads with custom labels, track open/click rates, and set follow-up reminders).
  - Automated Payment Collection (AI automatically generates and sends payment links when buyers are ready).
  - Shared Team Inbox (Multi-agent chat collaboration with real-time hot lead alerts and human takeover).
  - Smart Product Recommendation (AI suggests matching products from your catalog/brochures based on query intent).
  - Seamless Human Handoff (Transfers complex queries to live team agents with full conversation context).
  - Voice Note Understanding (Transcribes and responds naturally to voice audio notes in English, Hindi, and regional accents).
  - Multi-Language AI Engine (Native conversation support in English, Hindi, Hinglish, Marathi, and regional languages).
  - Document Validation (Processes customer-uploaded images and PDFs against business rules).

## Key Links & Documentation
- Home: https://lyftr.ai
- WhatsApp Essentials: https://lyftr.ai/whatsapp-essentials
- Pricing: https://lyftr.ai/pricing
- FAQ: https://lyftr.ai/faq
- Blog & Guides: https://lyftr.ai/blog
- About Us: https://lyftr.ai/about